Account Deletion

1 Overview

You can request deletion of your Astrovik account and associated personal data at any time. This page explains how to request deletion, and what happens to your data once you do.

2 How to Request Deletion

You can request account deletion in either of these ways:

• In the app: Go to Profile → Settings → Delete Account, and follow the on-screen steps.
• By email: Write to us at astrovik.connect@gmail.com from your registered email address or mention your registered mobile number, with the subject "Account Deletion Request".

3 What Gets Deleted

Once your deletion request is processed, we permanently delete:

• Your profile information (name, phone number, email, gender)
• Your astrology profile (birth date, time and place)
• Your chat history and consultation notes
• Your saved preferences and app activity data

4 What We Retain

We may retain certain limited information even after account deletion, where required to meet our legal, accounting or regulatory obligations — such as transaction and payment records for tax purposes, and records needed to resolve any open disputes or complaints. This information is retained only for as long as legally necessary and is not used for any other purpose.

5 Timeline

We process account deletion requests within 7 business days of verification. Some data may take up to 30 days to be fully removed from our backup systems.

6 Contact Us

For any questions about account deletion, write to us at astrovik.connect@gmail.com.